Scrum Master at Sanlam SKY Solutions

  • Permanent Senior EE position

  • Houghton Estate, Gauteng

  • Undisclosed cost to company incl benefits

  • Job 2260076

  • Posted 11 Oct 2018 by Sanlam

About the Position

The Scrum Master is a vital role in our company. You will be in the unique position to help us coach, guide and facilitate 2 -3 teams in a vibrant, energetic, and inclusive culture while delivering amazing things for our customers.
Essential Duties:

  • Act as Scrum Master for 2-3 Scrum teams with a focus on guiding the teams towards improving the way they work.
  • Engaging with other Scrum Masters and stakeholders to define and improve overall agile processes.
  • Providing all support to the Product Owner and Development Team using a servant leadership style and leading by example. This person should personify Scrum and Agile.
  • Guiding and coaching the Scrum Team and organization on how to use Agile/Scrum practices and values to delight customers.
  • Guiding and coaching the Scrum Team on self-organization to fill in the intentional gaps left in the Agile/Scrum framework.
  • Facilitating all sprint events (sprint planning, refinement, stand-ups, retrospectives and sprint reviews).
  • Supporting and educating the Product Owner, especially with respect to refining (i.e. grooming) and managing the product backlog.
  • Ensuring cross-team coordination.
  • Removing impediments or guiding the Development Team to remove impediments by finding the right personnel to remove the impediment.
  • Maintaining relevant metrics that help the Development Team see how they are doing.
  • Assessing the Scrum maturity of the Scrum Team and organization and coaching them to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
  • Liaising between the Development Team and User Experience/Visual Designers to foster better communication between the disciplines.
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
  • Facilitating getting the work done without coercion, assigning, or dictating the work.
  • Facilitating discussion, decision making, and conflict resolution.
  • Assisting with internal and external communication, improving transparency, and radiating information.


  • Problem solving
  • Coaching and mentoring
  • Facilitation
  • Conflict management
  • Collaboration
  • Excellent oral and written communication skills
  • Servant leadership
  • Communication
  • Assertiveness
  • Situational awareness
  • Enthusiasm
  • Attitude of empowerment
  • Attitude of transparency

Desired Skills

  • Matric
  • Knowledge of the software development life cycle
  • First level Scrum Master certification (PSM I_ CSM) (advantageous)
  • At least 2 years' experience working as a Scrum Master
  • At least 3 years' experience working in an agile environment
  • Knowledge of other approaches discussed in the Agile space: XP_Kanban_Crystal_FDD etc
  • Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in Scrum (example: Burndown techniques_Retrospective formats_handling bugs etc)
  • Good skills and knowledge of servant leadership_facilitation_situational awareness_conflict resolution_continual improvement_empowerment and increasing transparency
  • Excellent communication skills in English in written and spoken form
  • Excellent mentoring skills
  • Previous experience as a collaborative leader
  • Knowledge and/or experience with widely successful agile techniques: User Stories_ ATDD_TDD_ Continuous Integration_Continuous Testing_Pairing_Automated Testing

Desired Qualification Accreditation

  • Diploma

Employer & Job Benefits

  • Pension Fund
  • Provident Fund
  • Medical Aid

Apply online
This job may be removed before it expires.

Expires in 25 days

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